Broadlink-RM-SmartThings-Alexa. 3. Soon, your Alexa will respond to you. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except I ONLY UNPACKED THE FIRST ST BUTTON. Alexa will scan and show the devices bound to your Kasa account. If the Alexa app does not start discovering devices, you will need to manually add the devices. Thanks, I’ll look into that handheld device. In fact, this thread reminded me that I have one stuck magnetically to the side of our refrigerator. But that’s all the choices you’ve got. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. IN ALEXA, IN “ALL DEVICES”, IT’S LISTED AS “VOLUME BUTTON” WITH THE ICON THAT RESEMBLES A DECORA-TYPE PADDLE SWITCH. Forgot all devices on Alexa and re discovered Next, search for and select the SmartThings skill. Just do this, @Fastb. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". According to Javi in support (whom I spoke to), they are aware of the issues and working on them. I didn’t even have to do anything in Alexa to get it to work. Saturday, 09 January 2021 / Published in Uncategorized. And deleting it doesn’t make any difference. and anything else I can think of to make active the Insteon devices in my home. You’ll find plenty of other things to use the button for. This will allow your Alexa app to see the virtual device … Your list of devices in the smartthings mobile app is going to show two separate devices: your SmartThings button and zebra (a virtual device). B) I’LL SCRUTINIZE WHAT TWO DTH’S I USE. I had the exact same issue that started recently. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. So, I also hit the issue where a device shows online in ST but Alexa thinks it’s offline. /** Just sayin’…. The Pierron DTH is for a virtual device. We can create a virtual device which is a sensor that Alexa will Recognize. I succeeded in having the button show up in Alexa, but it wouldn’t function. The message Device is unresponsive is shown for few secs. JD: “But only the virtual device will show up on the Amazon list of devices, because it can’t see ST buttons.”. I have 3 Iris plugs…all 3 work via Smartthings, but only 1 works with Alexa. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Has been working fine with Alexa since I've had it (8 months or so). The most common use case of this type is when you want to have SmartThings turn on a light which doesn’t work with smartthings but does work with Alexa. When you create a virtual device you then would have two devices, the original physical button that you can hold in your hand and the virtual device. ST can turn on/off the plug Discover the easy steps to connect your SmartThings devices with your Alexa App. Hello. Remove the smartthings button from your account. * on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. Now let’s think about using a SmartThings button to control the volume on an echo. This is a very popular use case. alexa device is unresponsive after power outage Just sayin’… ). da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:47 PM: debug handlePostV3 da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: debug handlePostV3 Like a printer driver. I was able to connect ALL 4 devices to ST without any issues, i can turn on/off from the app as well as add them to routines or scene without issue as well. I guess that is why Amazon stopped bundling and/or selling them. It will walk you through creating the right kind of virtual device. Any new lights will be added to your devices for Alexa to control. Next, tap the Add icon in the top right, and then tap Add Device. It doesn’t make any difference whether you have 2 or 12 or 51. I just added a SmartThings button to my system. JD Roberts you said: “I’m very confused.” (Before we start this, I just like to put in another plug for just buying a $15 Amazon remote off of eBay. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. This is not going to be easy. 1. So for now, let’s just call it “zebra.“ Zebra is a virtual contact sensor. * in compliance with the License. The only device type handler you are going to have to worry about is if you decide you want a virtual device. THIS BUTTON PUSHER USES A “SwitchBot Hub”, WHICH I’LL SOON TRY TO INTEGRATE INTO MY SYSTEM. Both of these devices will show up in the smartthings mobile app. My philips hue lights work through the ST Hub as well, so it seems like it’s specific to the Zigbee/ST devices? Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device; Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive” If it shows as “Unresponsive,” this is an old connection. Connect to thousands of “Works with SmartThings” devices, including lights, switches, dimmers, outlets, door locks, thermostats, TVs and sensors, and control them all with your voice through the SmartThings skill. Ok, that’s very helpful. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. 1. Powered by Discourse, best viewed with JavaScript enabled, SmartThings Button added, but Alexa says the "Device is Unresponsive", https://raw.githubusercontent.com/bjpierron/SmartThings-Alexa/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy. Smartthings devices unresponsive in alexa app Joe_Battaglia (Joe) December 24, 2017, 3:23am #1 I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. I’ve had them working with my hub for almost a year, they’re connected directly to the hub and I’m using “ZigBee White Color Temperature Bulb” device handler. You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in. 3 Reset the Outlet a. Unplug the outlet b. The ST button natively supports those 3 conditions. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Tell Alexa to turn on your Samsung TV or change the channel. Devices not working. So, this just started late last night. P.S. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesn’t seem like it could affect operation), or some other incompatability. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". I don’t see anywhere to do that in the Alexa App. “. The Leviton app turns it on/off fine. There's an even better way to use your SmartThings devices - with Google Assistant and Amazon Alexa. Alexa displays device as unresponsive while ST shows the device is active - Connected Things - SmartThings Community Alexa displays device as unresponsive while ST shows the device is active OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. It’s been working fine until this morning. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. Saturday, 09 January 2021 / Published in Uncategorized. Harmony hub, Ring and Yamaha Multicast. If the Alexa app does not start discovering devices, you will need to manually add the devices. It’s very much appreciated! My bedroom lamp now isn’t working but was though. In my case, it is something to do with switching over from the OSRAM RGBW custom DTH to the local Zigbee RGBW DTH (in order to take advantage of local processing). you say it found the physical button, but as far as I know, that’s impossible. (Did I mention that you can buy an Amazon echo remote for $15 on eBay? My mindset: Other people use the ST button. Unfortunately, I’m still not feeling very well today, so I’m only going be able to help you a piece at a time and if anybody else wants to jump in, please do. Nicer form factor, smaller, etc. Ensure that Alexa is working in the Amazon Alexa app. I’LL WORK TO RETURN TO A “CLEAN SLATE”, JD: “And all you have there are two different DTHs added to your library. The virtual device DTH works fine, I think perhaps you’re still misunderstanding the basic concept. (SEE “DEVICES” JPEG ABOVE). Or it can be virtual, which is more like a widget on a phone. Thank you so much for your dogged help. capability "Switch" To control the devices through voice commands, you’ll need to configure your Smart Life app voice commands, be it through Amazon Alexa, Google Home, or any other device. I experienced the same problem. Only…it’s not the SmartThings button. The device can be physical, that is something you could actually hold in your hand. So there you are. The problem is between my ears…. I entered the Alexa app, and tried to “Discover New Devices”. If I switch back to the custom DH i originally used, it works again. Make sure the Alexa-enabled device is in Wi-Fi range. YOU STATED “The physical button uses its own original DTH.” NO DTH WAS PROVIDED. THAT LOSES ME A BIT. IN CLOSING: Switching DTH to something else , saving and switching back worked to fix this for me. But… There are times when you want to be able to press a button and have something happen on echo. It’s not considered an actionable device. Amazon Smart Plug: To restart, unplug and plug back in the device. I have rebooted the hub So I keep at it ,trying to find MY simple mistake, and/or clearing up MY confusion. How is that going to control the volume on an echo device? Once disabled, tap on Enable to Use for the Wyze skill. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. But only the virtual device will show up on the Amazon list of devices, because it can’t see ST buttons. and you still need one echo routine for every individual setting that you want to have, so I guess 10 of those. This is my first Leviton smart device. Alexa routines can be triggered by sensors. I’m having the same issue with my Phillips Hue lights. smarth things it works perfect. We can play the audio of dogs barking with an echo routine (not a smart things routine). THE BUTTON USES TWO DTH’S I GRABBED FROM: C) I’LL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. * Copyright 2015 SmartThings And indeed that virtual device is just an on/off switch and an open/close sensor. With the problems I’m having, I’m thinking of throwing in the towel. I BOUGHT TWO SMARTTHINGS BUTTONS. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. You will also have to manually delete all SmartApps associated with your old Hub individually, and then rebuild these configurations for your n You don’t use that DTH for your smartthings button. YOUR CLEAR EXPLANATION HELPS GREATLY, VERSUS INFO FROM THE WEB THAT IS LESS CLEAR. Q: Why is my ST Button visible in Alexa, but “unresponsive”, according to Alexa? That’s right, two devices in one. You will be able to turn the virtual switch part on and off just with the official smart lighting feature. 2. It’s only sending messages in to the hub, it’s not getting instructions back. Due to the black Friday deals as well as aesthetically pleasing design, i have purchased 4 additional plugs, however i purchased the “new” Samsung ST Plugs (Samsung SmartThings F-OUT-US-2 Outlet) Thank you for your help! Instead, you could use double tap on the button as the “if” in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the “that.” And then you use the virtual sensor as the “if” in an Alexa routine. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. You have now completed the setup process. I can imagine that one of the webcore grandmaster coders could come up with some system that did let you do more but, wow, the coding would be complicated. If I press the button, open Zebra. I hope you’re feeling better! I’m not trying something that is 10+ in difficulty. In thinking about my problem, maybe it’s related to having two Device Handlers? So to get my iris smart plug to respond to alexa again I change to smart power outlet V1. Move it closer to the router and see if this solves the problem. I SORTA UNDERSTOOD THE CONCEPT. Give the “Discover Devices” button a tap. I’LL “DELETE” THE BUTTON FROM THE ST APP, DELETE BOTH DTH FROM THE ST IDE WEBPAGE, AND DELETE THE BUTTON FROM ALEXA. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Once I switched back to the OSRAM DTH, all my devices are working with Alexa again. And that’s ok. (If Alexa does see the physical button it’s because you messed up and gave it the wrong DTH instead of creating a separate virtual device. I have an Alex Echo, Smartthings hub, and various devices. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. I cannot control anything via Alexa. Kind of hard to go “fiddle around” with Smartthing hub and devices when it appears to be working great! FAQ: Can I trigger an Echo Action without Speaking to It? Tap on the three lines in the upper left-hand corner. After 45 seconds, none were discovered. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. I’m wondering if the recent Firmware update had anything to do with it. The square plugs I have are originally Iris plugs. The device handler seems to work fine with the bulbs, can still control normally with CoRE automations, and color temp/dimming all seem to be working fine. AND IN THE ST APP, AND ALEXA APP, ONLY ONE BUTTON SHOWS UP. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: error Outlet is offline I tried disabling and deleting all devices. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. Then I found the SmartThings button. I had similar issues when I used Smartthings and Wemo. one tap: volume up ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE “SwitchBot Hub” TO TURN ON THE COFFEE MACHINE. And deleting it doesn’t make any difference.”, JD: “You need to look on a different page, the page which is the list of your devices, and see which DTH is associated with the physical button you hold in your hand and which DTH is associated with the virtual device that you created.”. Power the BOND off … The virtual device uses the virtual DTH.”. JD: “you say it found the physical button, but as far as I know, that’s impossible. 4. I’M TAKING NOTES TO USE FOR SETTING UP THE 2ND BUTTON. Here’s the FAQ for how you create a virtual device in smartthings: A ”Device type handler“, on the other hand, is just a little bit of code which is used to tell smartthings how to format messages coming to or from a device. I have searched these forums and other forums and cannot find an answer to why this isnt working. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. But let’s say you do want to use the smartthings button that you already have. I hope you get feeling better soon! I have been using ST and Alexa now for a couple months. If its no longer in use, tap “Edit” to remove from Alexa app.” I have removed devices (rediscovery does not bring them back), unlinked and then linked again the ISY Smart Home V3 skill. Devices. Wait a minute: how do you turn on a contact sensor? I can use the names of the individual bulbs, but nothing else. Disconnect your smart home device using the Disable option for your device in the Alexa app. In that case, you’re going to have to go to the beginning and start all over because that’s not what you’re trying to do. capability "Sensor" Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. This is one of those “is it Alexa, or is it Smartthings”? Newbie here. If its no longer in use, tap “Edit” to remove from Alexa app.” So I thew in the towel. metadata { Next, tap the Add icon in the top right, and then tap Add Device. Then exited. Not ST buttons. server is unresponsive alexa; BLOG. You don’t have to do anything more with any device handlers for it. When you add a physical device to your smartthings account by using the smartthings mobile app, a standard device type handler will automatically be assigned to it based on initial communications with the device. by January 9, 2021 0 comments in Construction. I HAVE BOTH DTH’S LOADED IN SMARTTHINGS. I removed and reinstalled the Smartthings skill, then told Alexa to discover new devices, but still doesn't work. So I’m not going to say it’s impossible, but I am going to say it’s crazy complicated. You press the smartthings button and a single echo routine runs. * for the specific language governing permissions and limitations under the License. Which it is. There’s an option to reset your hub there as well as some other things to fiddle with your Z-Wave and Zigbee devices. Fix unresponsive lights. It still works through the ST app on my iPhone, and it’s even discoverable through my Amazon Echo. (SCANNED QR CODE, CHOSE HUB AND KITCHEN AS GROUP) Alexa will now scan for devices, Scenes and Routines on your SmartThings network. View On GitHub; This project is maintained by beckyricha # Read the main readme for this repository first This document contains the setup instructions for the SmartApp version that does not require a SmartThings hub, instead using cloud-based control and the app “RM Bridge” as a bridge. Brian. Go back and read the long post I just put up. SEE PIC. Restart the Alexa-enabled device. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Control RF and Ir devices using SmartThings and Alexa. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device; Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive” If it shows as “Unresponsive,” this is an old connection. And you would have to use webcore to keep track of where you had been and then where you wanted to go. In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Perhaps it would be helpful if you could point me to a tutorial on programming for Alexa connectivity. Well, hopefully that clears up some of the confusion. Everything seems good to me here! So Echo is like “there’s nothing for me to do with this device, I don’t even care that it exists.” Therefore it cannot be discovered by Alexa. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: error Outlet is offline Alexa says it’s unresponsive. It doesn’t have double tap or anything like that. “Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? Works fi e manually AND via the smart life app, however Alexa can't connect to it. I disabled the Smarthings skill. Alexa reports of the button: “The device is unresponsive”. I DON’T HAVE AN “original DTH”. Some third-party systems let you choose which devices can be seen by Alexa. You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. 6. Have done the “disable”on Alexa, but doesn’t fix it. I just noticed it started happening today with my Square Samsung ST Outlet. Continuing on, the next roadblock is trying to find a DTH for the ST button hardware. Thanks so much for the lengthy, tailored and specific response. I read Alexa needs both a virtual switch and virtual sensor to work with the ST Button. 5. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. You change it by editing the device type by going to your IDE. To enable the SmartThings skill: Open your Alexa app and select devices from the bottom menu. Using the SmartThings button as volume control for an Echo Device is not easy. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: debug handlePostV3, I’m having this same exact problem. In that case, you’re going to have to go to the beginning and start all over because that’s not what you’re trying to do.”, STARTING ALL OVER SEEMS REASONABLE. * Tap on Skills & Games. In fact, it was still running and it … All my automations work. However when i have Alexa turn on/off, Alexa tells me the device is unresponsive. When telling alexa to turn on/off she says the device is unresponsive. Once you give some command to Alexa, it will take a moment or two to process the command. See below. You can connect your Zigbee-based smart devices to Alexa using the Zigbee hub built-in to the new Echo Show and Echo Plus, or through other Zigbee Certified hubs such as those from SmartThings and Wink. JD said: Now use SmartThings + Alexa to control 2019 & 2018 model Samsung TVs! It’s just one more way this smart lock provides added peace of mind. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Alexa always says that ST is mot responding when I try to trigger an ST scene but most of the time she actually executes it. I’ll take the time to digest it thoroughly. Note: For security reasons, Amazon Alexa will only support Routines with lighting, switch, and thermostat devices. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. Disconnect your smart home device using the Disable option for your device in the Alexa app. * Unless required by applicable law or agreed to in writing, software distributed under the License is distributed bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy, bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-button.src/simulated-alexa-button.groovy. To avoid the “tail between the legs” feeling, and feeling defeated, I’ll convince myself the remote is a better solution. They are no longer sold on Amazon, but there are lots of them available on eBay. But the device in the IF would be different between those two. They work very well. I DELETED THE ST BUTTON, THEN RE-ADDED. , I tried one last time w/ the SmartThings button. I wonder what got changed as it worked fin for almost a year as it was, Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active, Alexa works but she thinks she doesn't (November 2017). Download and install any software updates available for your devices. server is unresponsive alexa; BLOG. Here’s the FAQ on adding custom device type handlers to your account: FAQ: An Overview of Using Custom Code in SmartThings (SmartThings Classic). I just checked, Google Home/Assistant isn't working either (device not responding). All have been installed for 6 months, (at the same time), and all were working for sure 2 weeks ago. Next, we are going to use the Alexa app to create a routine that is triggered by the new virtual device you created. The following is an overview of the steps involved in the Smart Life app voice command configuration process. TRIED TO SET IT UP. Broadlink-RM-SmartThings-Alexa. I almost got to a clean slate. Your two use cases are very different, so let’s just start with the first one, changing the volume on echo. However, although all devices are listed in the Alexa app, they each say “Device is unresponsive. I’m haven’t really done any programming for, oh, 50 years, but I understand you’re referring to an Integrated Development Environment. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. Another thing that you need to be careful about is the Wi-Fi connection on your device. Then, re-enable your smart home device again. ME TOO! I've unlinked it and re-linked it via the app. If it is, remove Alexa from your Linked Services in the SmartThings app’s settings before re-adding. double tap: volume down It’s connected and recognized by the Smartthings hub… But Alexa reports “The device is unresponsive”. so how do iI fix my plug that is now unresponsive. First, as I mentioned previously, the SmartThings button is not visible to echo. If your Alexa device or app is not responding as expected, contact Alexa Feature Help. So far so good, and again, very popular. States "Device is unresponsive". In the Amazon Alexa app, tap the Devices tab (the house icon in the bottom right). As of last night, all of my Smartthings devices stopped working and displayed " Device Unresponsive" in the Alexa app. You use it for a completely separate virtual device. It is excellent advice! As for the difficulty level of what you were attempting, I’d say it was ‘medium-high’ for the average ST user. JD: “Both of these devices will show up in the smartthings mobile app. I originally had the ST plug that came with ST HUB V2. About five minutes ago, though, I realized I was a stupid-head. To re-add Outlets, tap + on the home screen > Add Device > SmartThings > Outlets c. Hold the button down on the outlet while you plug it in https://www.ebay.com/p/2254350563?iid=202934836141&chn=ps&norover=1&mkevt=1&mkrid=711-117182-37290-0&mkcid=2&itemid=202934836141&targetid=883446499809&device=t&mktype=pla&googleloc=9032090&poi=&campaignid=9426387564&mkgroupid=95112701705&rlsatarget=pla-883446499809&abcId=1140476&merchantid=6296724&gclid=EAIaIQobChMI4JydwZC86AIVBMRkCh306APeEAkYASABEgIA5fD_BwE&thm=1000. ( 2nd post) I hope I posted in the right section. See the License In order to migrate your SmartThings setup in the SmartThings Classic app, every device connected to your old Hub will have to be manually reset or excluded individually, and then connected to your new Hub. “square plug”. The echo remote is more intuitive for wifey….