Update: After 4 hours on hold (yes 4 hours) I was connected to a tech specialist. IBuyPower I purchased a Computer through IBuyPower.com and with the package I got included a game download. Everything runs excellently, I have yet to encounter any issues, and the price was more than right for the level of performance. Overall, I am very happy with my experience with iBUYPOWER. At first I was a bit apprehensive especially since I'm spending over a grand, but I am glad I went with iBUYPOWER. We may reject your review form for any or no reason, including if … With its unique look and powerful performance, this is a gaming machine that will let you compete with anyone. I told her to cancel. Top Rated Gear: iBUYPOWER ARCB 108AV2 Gaming Desktop Computer, AMD Ryzen 3 3100 3.6GHz, 8GB RAM, 1TB HDD, NVIDIA GeForce GT 710 1GB, Windows 10 Home. We value your privacy. I purchased the iBuyPower Element MR9700v2 just this week and I could not be happier, getting a system this powerful for $629 is amazing. If you still needed assistance with this order, you may send an email out to nicholas.salgado@ibuypower.com - please include your order#/RMA #, first/last name, and reason for contact. Finally someone got back to me and validated my address and told me my pc wouldn’t be showing up till end of March. They are, however, gladly accepting tickets for customers who need to confirm shipping/billing addresses though...very very shady operations. How do I know I can trust these reviews about iBUYPOWER? We can help out with the RMA there if you needed help getting that set up still. After countless hours searching for a reputable company that can deliver a good bang for my buck PC build, IBUYPOWER was it. Hey there, if you need any assistance we provide additional customer support over at our Discord at discord.gg/ibuypower - the #support channel in our Discord has instructions on how to open a support ticket. All rights reserved. Fast forward a month later and the PCs still did not arrive. Hi Rhysand, sorry about the delays here. iBuyPower Gamer Extreme PC review: iBuyPower Gamer Extreme PC. I've personally ordered two custom PC's from their site. Today was when i've had it. The power supply is a non-modular Thermaltake 80 gold plus. They just did a very poor job with this order and it's ultimately going to cost me money to fix the mistakes they made because it is cheaper than shipping it back to them to fix.I was thinking about bumping up the rating..... but having to eat $100 for the Leds and Cable wraps combined with the fact that I have to take my brand new PC to the shop and leave it and pay to have a drive installed is enough to warrant a one star review.....-----------------Original Review Below:---------------------------------I ordered a $5700 computer from ibuypower.The computer was ordered on cyber Monday and guaranteed to be delivered by Christmas. I ordered a PC on November 27th with guarantee of Christmas delivery. Once the game was released I went to download the game and find that AMD has a clause you are supposed use the coupon ahead of time. I don't think i need to say anymore. I have built computers for the last 20 years and for the first time I bought a ready built system. That’s worth about $790 per year to the average person, who makes roughly $32,010 in purchases that can be paid for with a credit card on an annual basis. Their customer service is disgusting, Don't ever buy from this company, they're building PC's to fail right around the end of your warranty. We’ll start sending you the news you need delivered straight to you. I am really angry that they are so unconcerned about my $100 worth of Leds and Cable wraps. Hello Dan, thank you for your latest 5-star review. Top-notch graphics cards and CPUs are part of every Snowblind computer that iBuyPower sells. Chassis Series: Arc, Graphics System: nVIDIA GT 710, Optical Drive: No Optical Drive Sign up to receive our free weekly newsletter. The customer service/tech set up an RMA I specifically said not to set at the time. If I could give them 0 stars I would. The gaming computer was purchased on black Friday and did not arrive until well after the first of the new year. Our content is intended to be used for general information purposes only. That way, you’ll have some recourse if things go awry.Be wary of unsolicited email. Thank you for your feedback, will forward it to the internal team. I pre-ordered the exact PC I wanted, but thanks to some site errors I ordered 2 different PCs. Final note is that it would be nice if there was more options for the custom text engraving service, maybe you can make a special request but not having a choice on the font, size or location left me down to guessing what it would look like. I don't even know what the shut down is set for because it wasn't shutting down when I was seeing 110+C temps before I shut it down myself. I have filed a compliant with PAYPAL.How disappointing for a child to not receive their Christmas gift and when it finally arrives it does not function. A+. Lucky for me, I just happen to be an IT professional so a quick search led me to a Microsoft forum page for someone experiencing the same issue. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I tried calling again and after two hours of being next caller my line was never picked up. Well, iBuyPower declined the payment saying it was high risk in an email. Delivery was (understandably) a bit delayed due to COVID-19, but after receiving my purchase, I can say I don't regret the wait at all. Unsubscribe easily. I called multiple times, repeatedly, over several days and could not get through. Cant get ahold of anyone. They ignore their problems and just hope they will go away. I had barely installed anything that wasn't pre-installed so why was this so full? | Read 1,141-1,160 Reviews out of 1,174 I bought a prebuilt computer and it was shipped with a faulty graphics card, to which I then did an RMA and received one with faulty motherboard. Decent pay, hours, and benefits. They couldnt care less to lose the business. I have reached out with several email and no one response. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. A higher end SSD, especially if it is the only hard drive you are getting, is essential and I am SO HAPPY with this one (1 TB Samsung 970 EVO PLUS M.2 PCIe NVMe SSD). Further the Windows Product Key is attached to the BIOS so I do not have a written form of it in my documentation. If I could give them a no star I would. They took it upon themselves to cancel BOTH my orders after having waited weeks for my PC to be shipped out. To begin the reward process, you will submit a complete review form via the iBUYPOWER.com site. This system had all three that I was looking at. I would definitely recommend IBUYPOWER if you are looking to buy a computer Thank you Mr. IBUYPOWER. Applying cutting-edge technology, unconventional thinking, and innovation, iBuyPower offers custom gaming computers — both desktops and laptops — that are custom-built for a PC gamer’s needs. Waited in line for 15 minutes. Maybe its cause its after the holiday seasons after all their big sales but this $hit is too insane... and they scammed me of 24$ for “3 day express shipping”. 7 Reviews . I bought this pre-built PC so I can start creating content. Do you agree with iBUYPOWER’s star rating? I had to completely do a clean reinstall of windows on my own to fix these issues. Being able to pick and choose whatever I wanted made the entire part-picking experience very fun and informative. He also sent me a replacement keyboard.Neither the tech specialist nor the sales associate I spoke with were willing to do anything about the faulty $60 Lumi Led Lighting Kit or the incorrect color $40 cable insulation. As for the shipping times, that depends on FedEx and where in California the order is being sent to. The 6tb WD Black secondary hard drive that was ordered in my PC build was not there. Weekly specials: A complete scam. Hey Ant, sorry to hear about your recent experience. I had ordered solid black.Upon initiating setup I was prompted for my Microsoft email address, which I could not enter on the keyboard I purchased with the PC as the 2 and @ key simply doesn't work. My review is of the same day ready system Gaming RDY EMRRG202. I did have to learn the proper way to take care or how to properly use a PC, but that is easily searchable on YouTube. However, when I attempted to call the line for their support was CONSTANTLY giving a busy signal. if the motherboard doesn't support another component) and helps you resolve those issues, while also still giving you access to the array of parts the company has available. I went on iBUYPOWER and decided to use their AMD Ryzen 7 Configurator. Ordered a snowblind case, forever ago. I waited about two weeks to put the machine through its paces before reviewing, and I am excited to say that I couldn't be happier with it. Thank you for the review and feedback. However, the shipping tracking email that we received as well as the packing slip inside of the box appeared to indicate that the entire order was complete, which was clearly not the case. I have a feeling it is going to be a very bad day. 5.0 out of 5 stars Awesome Fast Colorful Quiet Computer. Same Day RDY Systems include free 2 day shipping. I was looking to upgrade my 5 year old Dell Inspiron PC, this time I wanted to splurge a bit and get a gaming PC. So iBUYPOWER goes back and forth with emails, but will not answer phone calls, or can't because they only have a limited number of calls. Was not able to get a hold on anyone through phone call or email. If you do require any further assistance then please let us know! IBUYPOWER was first mentioned on PissedConsumer on Jul 26, 2012 and since then this brand received 70 reviews.. IBUYPOWER ranks 237 of 1806 in Appliances and Electronics category. It runs the Windows 10 OS and can be configured in numerous ways to suit any gamer. Ordered my pc on November 20 thinking I’d beat the Christmas rush by a bit, they took my money no problem, then didn’t hear anything from them. Recent recommendations regarding this business are as follows: "stay away", "stay away", "Never". Honestly wished I spent a bit extra for the pc and just went with a different company, Customer service has been an absolute $hit fest. No updates were given or posted on my account. The configurator also warns you if you have chosen incompatible parts (i.e. As other posters indicated we reached a gift card, but what good is a gift card when the computer does not work. Who knows how long it will continue to work after putting out shipping? I love their website and the fact that you can select all of the different components to customize your computer. An email came in on Dec. 18th from iBUYPOWER telling us that we would receive a $50 Amazon.com gift card for missing Christmas Delivery (which still has not been provided).1 out of the 2 computers we ordered finally arrived on December 29th. FAQ. And if they can't replicate the problem you owe another bill plus shipping.